Shipping Policy

1. Shipping Methods

• Standard Shipping: Gamervault offers standard shipping for all orders. Deliveries within Spain typically take between 6 to 10 business days, while international deliveries may take between 7 to 14 business days depending on your location. While we strive to dispatch as quickly as possible, delivery times may vary.
• Multiple Shipments: Orders may be shipped in separate packages, as items often come from different suppliers or locations.

2. Order Processing

• Order Confirmation: After placing your order, you will receive a confirmation email with the details of your purchase. Please review this confirmation carefully to ensure that all information is correct.
• Processing Time: Our warehouse processes and ships orders Monday through Friday (excluding holidays). Processing time is typically 1 to 2 business days if all items are in stock. During high-demand periods, such as new product launches and holidays, processing may take a few extra days. If an item is out of stock, processing may be delayed by up to a week.

3. Order Tracking

• Tracking Number: Once your order has shipped, you will receive a tracking number via email. This number allows you to monitor the status and location of your package.
• Tracking Information: Please allow some time for tracking information to become available after receiving your tracking number.

4. Shipping Costs

• Shipping Fees: Shipping is completely FREE in most areas. Shipping costs are calculated based on the selected shipping method and destination. Shipping fees will be displayed during the checkout process before completing your purchase.

5. Shipping Delays

• Unexpected Delays: Gamervault is not responsible for shipping delays caused by factors beyond our control, such as weather conditions, carrier interruptions, or natural disasters.
• Customer Support Contact: If you experience significant delays or have concerns about your order’s status, please contact our customer support team at support@gamervault.site.

6. Address Accuracy

• Delivery Address: Customers are responsible for providing accurate and complete delivery addresses during the checkout process. We are not liable for lost or misdirected packages due to incorrect addresses.

7. Delivery Issues

• Missing or Damaged Items: If your order arrives with missing items or is damaged during transit, please contact our customer support team within 7 days of delivery at support@gamervault.site for assistance.

8. Changes to This Policy

• Policy Updates: Gamervault reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will take effect immediately upon posting on our website.