Privacy Policy

At Gamervault (“we,” “us,” “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit our website gamervault.shop (the “Site”), use our services, or make a purchase (collectively, the “Services”).

By using our Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. Any changes will be posted on the Site with the “Last Updated” date.

Information We Collect

We collect various types of information about you, including:

1. Information You Provide Directly:

   • Contact Information: Your name, email, phone number, and address.
   • Order Information: Billing and shipping addresses, payment details, and order history.
   • Account Information: Username, password, and security questions for your account.
   • Customer Support Information: Any information you provide when communicating with us.

2. Information Automatically Collected:

   • Usage Data: Your IP address, browser type, device information, and browsing behavior collected through cookies or similar tracking technologies.
   • Cookies: We use cookies to optimize your experience, personalize content, and analyze traffic. You can manage cookies through your browser settings.

3. Information from Third Parties:

   • We may collect information about you from third-party service providers like Shopify or payment processors to support our services.

How We Use Your Information

We use your personal information to:

• Process and fulfill your orders.
• Provide customer service and support.
• Improve and personalize our Services.
• Communicate with you about your orders, account, or promotions.
• Detect and prevent fraud or security issues.
• Comply with legal obligations.

Marketing and Advertising

With your consent, we may use your information to send promotional offers, newsletters, and marketing communications. You can opt-out at any time by following the unsubscribe instructions in any of our emails.

Sharing Your Information

We may share your personal information with:

• Service Providers: Third-party vendors who help with order fulfillment, payment processing, and other services (e.g., Shopify, shipping carriers).
• Business Transfers: If we undergo a merger, acquisition, or sale, your personal information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, users, or others.

Data Security

We use industry-standard measures to protect your information. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at info@gamervault.com.

Cookies

We use cookies and similar technologies to enhance your experience on our Site. You can control cookie settings through your browser, but disabling cookies may limit certain features of the Site.

For more details about the cookies we use, you can visit our provider's cookie policy at Shopify’s Cookie Policy.

Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can delete it.